This Privacy Policy explains how Cardwel Sports Cards ("Cardwel," "we," "us") collects, uses and shares information when you visit cardwelsportscards.com (the "Site"), submit cards for an offer, or contact us.
What we collect
Information you give us. When you request an offer or contact us, we collect what you choose to send: your name, email address, phone number, Instagram handle, city and state, card details (grading company, certification number, grade, card description, asking price), links to photos, and any notes.
Information collected automatically. Like most websites, our hosting provider receives your IP address, browser type, device information and the pages you request. We use your IP address briefly to prevent spam and abuse of our forms. If you accept cookies, our analytics and advertising tools (described below) collect information about how you use the Site.
Information from others. We may look up certification numbers with the grading company that issued them, and we review public sales data to price cards. This information is about cards, not about you.
How we use it
- To review your cards, verify certifications, and send you an offer.
- To communicate with you about your submission, including by text message if you opt in.
- To complete purchases, arrange shipping or in-person handoffs, and keep business and tax records.
- To protect the Site and our business from fraud, spam and misuse.
- If you accept cookies, to measure Site traffic and the performance of our advertising.
Who we share it with
We do not sell your personal information for money. We share it only with:
- Service providers who run the Site and our operations on our behalf, such as website hosting and data storage (Cloudflare), email, text messaging, and payment and shipping providers. They may use your information only to provide services to us.
- Analytics and advertising partners (Google, Meta and TikTok), only if you accept cookies. These partners may use information about your visit to measure and personalize ads. Under some state laws this can be considered "sharing" for targeted advertising. You can opt out at any time (see Your choices).
- Legal and safety reasons, when required by law or to protect our rights, our customers, or others, including in connection with suspected fraud or counterfeit items.
- Business transfers, if our business is sold or reorganized, as part of that transaction.
Cookies, pixels and analytics
The Site itself works without tracking cookies. We may use Google Analytics, the Meta Pixel and the TikTok Pixel to understand traffic and measure ads. These tools load only after you click Accept on our cookie banner. If your browser sends a Global Privacy Control (GPC) signal, we treat it as a decline and do not load them. You can change your choice any time with the "Your Privacy Choices" link at the bottom of every page.
Learn more about how these partners use data: Google, Meta, TikTok.
Text messages (SMS)
If you check the optional text message box on our offer form, you agree to receive text messages from Cardwel about your submission, such as questions about your cards, your offer, and handoff details. We do not send marketing texts.
- Message frequency varies with your submission. Message and data rates may apply.
- Reply STOP to opt out at any time. Reply HELP for help, or email jason.cardwel@gmail.com.
- Consent to receive texts is not a condition of selling to us.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that deliver the messages for us.
Your choices and rights
- Cookies and ad tracking: use "Your Privacy Choices" in the footer, decline the cookie banner, or turn on Global Privacy Control in your browser.
- Emails and texts: reply STOP to texts, or ask us by email to stop contacting you.
- Access, correction and deletion: depending on where you live (for example California, Colorado, Connecticut, Oregon, Texas, Virginia and other states with privacy laws), you may have the right to know what personal information we hold about you, to get a copy, to correct it, to delete it, and to opt out of targeted advertising or the sale or sharing of your information. Email jason.cardwel@gmail.com with your request. We will verify your request using the email or phone number you gave us, and we will not discriminate against you for using these rights. You may use an authorized agent, and you may appeal a decision by replying to our response.
Retention and security
We keep submission details for as long as we need them to make offers, complete purchases, and meet legal, tax and record-keeping obligations, and then delete or anonymize them. We use reasonable safeguards to protect your information, but no website or transmission is completely secure.
Children
The Site is meant for adults. We do not knowingly collect personal information from anyone under 18, and we do not buy cards from minors without a parent or guardian handling the sale. If you believe a minor has sent us information, email us and we will delete it.
Changes
We may update this policy. The "last updated" date at the top shows when it last changed. Material changes will be posted on this page.
Contact
Questions or requests: jason.cardwel@gmail.com, or DM @cardwelsportscards on Instagram.